FREQUENTLY ASKED QUESTIONS
Topics of Frequently Asked Questions
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What is the ORO Ambassador Subscription Program?
The ORO Ambassador Subscription Program (OASP**), is a subscription-based initiative that allows individuals and businesses to contribute to the protection of the environment, supporting local communities and individuals, and preserving the world from the impacts of plastic waste by being a contributor to the world’s circular economy.
By subscribing, you help fund the collection, recycling, and/or repurposing of plastic waste across Brazil and the world’s largest river, the Amazon.
Is ORO a charity or for-profit organisation?
ORO is a “for-profit-with-purpose” company. We use revenues and profits to hire the best talent and scale the solutions to contribute to the world’s need for circular economy solutions.
What does the ORO Ambassador Subscription plan? refer to?
OASP is an abbreviation for ORO Ambassador Subscription Program.
Where does the name ORO originate from?
ORO, is the phonetic pronunciation of the term for ‘gold’ in Portuguese i.e., OURO. Resources such as plastic waste receive a value with ORO, and with this new associated value, we turn the concept of used resources into a currency, like gold!
Where is ORO based?
We have activities all over Brazil with our headquarters in São Paulo.
What is the circular economy?
The circular economy is a sustainable model of production and consumption that emphasizes reusing, repairing, refurbishing, and recycling materials and products to create a closed-loop system. The circular economy directly contrasts to the linear economy, of a ‘take-make-dispose’ model where resources are extracted, transformed into products, used, and then discarded as waste.
A circular economy is critical to support worldwide efforts to reduce waste, minimizes environmental impact, and create economic opportunities.
- Environmental Impact: Reduces waste, greenhouse gas emissions, and pollution, and conserves natural resources.
- Economic Benefits: Generates new business opportunities and jobs, with potential economic output of $4.5 trillion by 2030 (World Economic Forum).
- Sustainability: Ensures efficient and sustainable resource use, securing materials for future generations.
- Social Benefits: Creates economic opportunities and improves quality of life, promoting social equity by providing jobs and income for vulnerable populations.
Why does ORO matter?
At ORO, we believe in a sustainable future where waste is a resource, not a burden.
Our mission is to use our technology and innovative reverse logistics system to turn plastic waste into valuable materials and provide economic opportunities in local regions. As an ORO Ambassador, you’ll play a vital role in this transformative journey, as ORO transforms Brazil.
What are ORO Bolsas / ORO Bags?
ORO Bolsas are traceable QR-coded bags that each carry 1kg capacity of separated plastics. (For example, PS, PE, PET plastics, and coffee capsules).
These bags will then be scanned within the ORO PAY app, to be transported by vehicles with spare capacity, allowing ORO users to optimize their existing transport to earn extra income and contribute to the circular economy.
How does the ORO Bolsa reverse logistics process work?
- Register: A consumer or a caroneiro (bag handler) registers using the ORO PAY app.
- Receive ORO Bag: They receive an ORO bag from a local retailer or nearby ORO ambassador site.
- Check-In: The bag QR-code is scanned using the ORO PAY app to ‘check-in’ the empty bag.
- Collect: The consumer collects and fills their bag with plastic waste until it is full (each bag has a one kilogram capacity).
- Check-Out: The consumer re-scans the QR code to ‘check-out’ the full bag and sends collection coordinates.
- Collection: A caroneiro checks the bag’s content, approves it, and scans the QR code via their ORO PAY app, triggering payment to the consumer.
- Transport: The caroneiro transports the bag along their intended travel route and checks it out at their destination.
- Repeat: This process is repeated until the bag reaches a recycling or repurposing facility.
- Quality Control: Bags are quality control checked at each handover point.
- Process and Recycle: The plastic waste is processed and recycled/repurposed into new products at the final destination facilities.
How does the ORO PAY system work?
ORO PAY initiates the collection of ORO Bolsas. It then offers trackable information (reverse logistics)of the bags full of plastic waste from various parts of Brazil (with a special focus on the Amazon regions) to recycling and repurposing facilities. The ORO PAY app rewards users for their participation, supplements the incomes of Brazilian consumers, optimizes existing transport routes, and provides environmental education.
What do I receive as an ORO Ambassador?
As an ORO Ambassador with your OASP, you receive:
- Real-Time Impact Data: Access live (on demand), traceable data showing the impact of your subscription. (Including each of the Bolsa ORO’s your subscription funds, and ORO Recyclometer data).
- Circular Economy Token: A digital token detailing your total contributions in kg of plastic cleared, which you can share publicly. This will be updated to reflect subscription milestones.
- ORO Postcards: Digital postcards featuring stories and insights from those positively impacted by your support.
- Educational Resources: Information about the circular economy and how your involvement contributes to sustainability.
- Optional to be a Published ORO Ambassador: Will share details of all the ORO Ambassadors that have subscribed to OASP, if you choose to opt-in to this. You can decide under which name/business name you would like to be publicly listed as a contributor to the circular economy alongside your OASP peers.
- Surprise Milestone Add-ons: Keep your eyes peeled for gifted benefits and circular economy products for achieving amazing milestones of plastic waste repurposed/recycled.
How do I sign up?
Becoming an ORO Ambassador is easy. Subscriptions start from $1! Sign up through our and choose from a range of subscription plans. Options include monthly, annual, or one-off contributions, making it flexible for individuals and businesses alike.
Can I make a one-off contribution to the circular economy* through the ORO Ambassador Subscription plan?
Yes.
I am on a budget but want to be involved. Is this possible?
Subscriptions start from just $1/month!
Top tip: opt for the annual plan and receive a 10% discount. Yes, even on the $1/mo plans. That is practically the price of just two coffees.
Can I subscribe on behalf of others?
Yes, you can subscribe on behalf of others, making it a perfect gift for Christmas, birthdays, weddings, baptisms, and other special occasions. Businesses can enhance their corporate social responsibility and use the OASP as a powerful talent retention tool, by , offering this as a valuable employee benefit. This signals clearly to employees that participate that the business appreciates employees that cares about more than just the corporation, but rather about the individual employee and their personal passion projects.
How do I refer my place of employment to match our subscriptions with the Corporate Benefits Plan?
We love to work with corporations to encourage contributions to a world circular economy*. Contact us via ambassador@bolsaoro.com.br, and connect us with a representative from your firm who can take this further with our team.
How can I contact ORO for more information?
Schedule a call with us! Get in touch via, ambassador@bolsaoro.com.br or book a call following the steps on this link: ORO-Ambassador-Subscription Plan-Link.
At ORO we are all about technology and transparency. As an ORO Ambassador, you will receive regular updates by email with the tracking data of the Bolsa ORO’s (bags). We share feedback by email and our communication channels from the local communities and on our activities in the form of our digital ORO Ambassador Postcards. We actively seek out individuals and businesses to get to know them and to connect in a meaningful way.
For any questions or more information, please reach out to us at contact us or visit our website www.bolsaoro.com.br .Stay connected with us on Linkedin, and Instagram.
How do I sign up?
Becoming an ORO Ambassador is easy. Sign up through our ORO-Ambassador-Subscription Plan-Link and choose your subscription plan. Options include monthly, annual, or one-off contributions, making it flexible for individuals and businesses alike.
Are there any OASP discounts?
Yes, an annual subscription comes with a 10% discount compared to the monthly subscription plan.
What are the benefits for companies?
Corporate Benefits Plans, are excellent retention tools and serve as impactful environmental educational tools. We recommend matching employee contributions by at least 1:1 to motivate your staff to engage fully in the mission. We can assist in setting up fun competitions between departments to increase camaraderie and a sense of belonging among your staff. Of course, all subscription will receive live updates and we can share data for workplace totals.
How does the referral program work?
Refer a friend or a business and receive a recycling bonus reward of 5kg worth $10 (R$60). Please provide us with the name and email of anyone who might be interested in participating. We respect your privacy and will never share or sell your email. You can do this via the ORO-Ambassador-Subscription Plan-Link or send us an email with your referrals to: ambassador@bolsaoro.com.br.
What is the estimated global plastic waste generated per person per month?
- Global Average: 10kg
- US: 15kg
- EU/South America: 10kg
- Japan/Korea: 5kg
What is the cancellation process?
You can cancel your subscription at any time by contacting our customer services team at ambassador@bolsaoro.com.br. Your data will be removed from our system upon cancellation, and your subscription discontinued.
How does ORO ensure traceability and quality control?
Each ORO collection bag (Bolsa ORO) has a unique QR code that is scanned at multiple points in the process to ensure traceability and quality control. Transparent panels on the bags allow for easy inspection of contents.
How do you handle data privacy?
We don’t believe in SPAM and won’t use your email to sell to anyone else. Once you opt-in formally via the ORO-Ambassador-Subscription Plan-Link, we restrict the communication with you to sending you receipts, your Plastic Waste Offset Token, reports and updates related to your subscriptions and the OASP. For more details, please refer to our Privacy Policy.
How does ORO address the plastic waste problem in Brazil?
Discarded waste plastics are an environmental exasperation that spoils the aesthetics of the world’s natural environments and pollutes their long-term futures, particularly across many developing nations. One third of Brazil’s municipalities and remote regions lack sustainable practical solutions to resolve this eco-nuisance. ORO has developed an innovative approach to address this problem by incentivizing consumers to collect and return used plastics through a proprietary financial technology that uses geo-positioning for tracking, collecting, and paying participants through a digital wallet system.
How does ORO optimize transport routes?
Using reverse logistic technology, ORO connects drivers with vehicles with idle capacity to transport the ORO Bags along their existing routes. This optimizes transport routes, reducing costs and environmental impact.
Which major companies have already started to use the ORO reverse logistics program?
This innovation has already attracted support from large manufacturing organizations, including Innova and Nestlé’s Dolce Gusto.
About ORO and its Founder, Astrid Emmerich, and the team:
Please visit the ABOUT US section on visit our website www.bolsaoro.com.br.